Pharmacy Management System - Feature Specification

Pharmacy Management System

E-Commerce Platform with Admin & User Dashboards

Complete online pharmacy solution with multi-role dashboards, OTP authentication, and comprehensive management tools

Table of Contents

Project Overview
User Interface (Frontend)
User Dashboard
Admin Dashboard
Technical Specifications
Deliverables

Project Overview

The Pharmacy Management System is a comprehensive e-commerce platform designed specifically for online pharmacies. It features multi-role dashboards for users and administrators, OTP authentication, promo code system, order tracking, complaint management, and analytics.

Key Features

Mobile-responsive design for all devices
Multi-role dashboards (user/admin)
OTP authentication and password recovery
Promo code system with real-time calculation
Order tracking and complaint management

Pharmacy E-Commerce Solution

Secure platform for medical products and prescriptions

User Interface (Frontend)

Mobile-Responsive Design

Built with Bootstrap 5 for fluid grids and responsive layouts
Hamburger menu for mobile navigation
Flexible images and media queries for all devices

Product Management

"Add to Cart" with real-time updates (AJAX)
Product filtering by category and price
Detailed product information and images

Order Processing

Checkout workflow: Cart → Shipping → Payment
Promo code field with real-time discount calculation
Multiple payment options (Stripe/PayPal/Cash on Delivery)

Prescription Management

File upload (PDF/JPEG) during checkout for medical products
Prescription validation system
Secure storage of medical documents

Order Tracking

Live status tracking (Placed → Shipped → Delivered)
Unique tracking IDs for all orders
Estimated delivery date calculation

Notifications & Security

Email notifications on order placement
Password recovery via OTP sent to email
SSL encryption for all transactions

User Dashboard

Order Management

View order history with detailed information
Access and download invoices
Track total spending and order analytics
Cancel orders with automatic notifications

Complaint System

Submit complaints with unique tracking token
Track complaint status (Received, In Progress, Resolved)
Communication history for each complaint

Profile Management

Edit personal details and contact information
Manage multiple shipping addresses
Update password and security settings

Mobile Responsiveness

Collapsible tables for small screens
Card-based layout for mobile devices
Touch-friendly interface elements

Admin Dashboard

Authentication

Two-Step Login: Password + Email/SMS OTP
Session timeout for security
Activity logging and monitoring

Product Management

CRUD operations for products (Create, Read, Update, Delete)
Image upload for product listings
Pricing and inventory management
Supplier details management

Analytics & Overview

Dashboard widgets: Total orders, revenue, pending payments
Interactive charts (Chart.js) for sales analytics
Weekly, monthly, and yearly sales reports

Order & Delivery Control

Update order status (Placed → Shipped → Delivered/Cancelled)
Automatic invoice emails on status change
Delivery management and tracking

User Management

Flag/unflag suspicious users
Add/remove admins (admin/super_admin roles)
Email notifications on user status change

Complaints & Custom Orders

Manage and resolve customer complaints
Automatic email updates on complaint status
Create custom orders with manual invoice generation

Utilities

Barcode generation for products/orders (picqrcode)
Export reports to Excel (PhpSpreadsheet)
Generate PDF reports (TCPDF/dompdf)

Technical Specifications

Backend

PHP with MySQL database

Frontend

HTML5, CSS3 (Bootstrap), JavaScript

Security

2-step OTP verification for critical operations

APIs & Libraries

Stripe/PayPal SDK for payments, PHPMailer with SMTP

Barcode

Php vendor composer for barcode generation

Reports

TCPDF/dompdf for PDF reports, PhpSpreadsheet for Excel

Security Features

Two-step OTP verification for admin login and critical operations
Password encryption and secure storage
Session management and timeout
Input validation and sanitization

Deliverables

E-Commerce Platform

Fully responsive pharmacy store built with PHP

User & Admin Dashboards

Role-based access with customized interfaces

Automated Email System

For order updates, complaint tracking, and notifications

Report Generation

Export to Excel and PDF formats

Documentation

Technical documentation and user manuals

Mobile Responsiveness

Fully functional on all device sizes

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Pharmacy Management System - Complete Feature Specification Document

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